Last Updated: January 2, 2026

Important Notice: Our products are intended strictly for in vitro research use only by qualified professionals. They are not intended for human consumption, therapeutic use, or any diagnostic purpose. We do not collect, use, or disclose any information for purposes related to human health, medical treatment, or clinical applications.

Information We Collect

When you place an order, create an account, contact us, or browse our website, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details. All payment information is processed securely through third-party payment gateways and is not stored on our servers.

We may also collect non-personal data such as your IP address, browser type, device information, and usage behavior. This data helps us analyze website traffic and improve your experience.

Payment Information

All payment transactions are processed securely through third-party payment providers. We do not store full credit card information on our servers.
These providers handle all sensitive payment data in compliance with PCI-DSS (Payment Card Industry Data Security Standard) requirements.

We reserve the right to change or update our payment processing partners at any time to best support secure and reliable transactions.

How We Use Your Information

We use the information you provide to process and fulfill your orders, respond to inquiries, improve our services, personalize your shopping experience, send marketing communications if you opt-in, and comply with legal requirements.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your data with trusted third parties such as payment processors, shipping companies, email service providers, and IT support to carry out specific tasks on our behalf. These partners are obligated to keep your information secure and use it only for the intended purpose.

In some cases, we may be required to disclose your information to comply with laws or legal processes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyze usage patterns, and improve the user experience. This may include third-party tools such as analytics platforms and e-commerce service providers. These tools may collect information like browser type, IP address, pages visited, and time spent on the site.

We reserve the right to update or change these tools as needed to improve site performance and security. You can manage your cookie preferences through your browser settings. Disabling cookies may affect site performance.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specific retention periods include:

• Account Information: Retained for the duration of your account and for a reasonable period thereafter to comply with legal obligations and resolve disputes
• Transaction Records: Retained for at least seven (7) years to comply with tax, accounting, and regulatory requirements
• Certificates of Analysis (COAs): Retained indefinitely to maintain traceability and product integrity records
• Marketing Communications: Retained until you unsubscribe or request deletion
• Support Communications: Retained for three (3) years for quality assurance and training purposes
• Legal and Compliance Records: Retained as required by applicable laws and regulations

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention and destruction policies.

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Secure password storage using industry-standard hashing algorithms
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and security practices
• Secure disposal of physical and electronic records
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

Your Rights and Choices

You have the right to access, review, update, or delete your personal information. You may opt out of receiving promotional emails by clicking the “unsubscribe” link in any marketing email or by contacting us. For any privacy related requests, contact us at hello@agerecode.com.

Email Communications

If you subscribe to our newsletter, we may send you occasional updates, promotions, or educational content. You can unsubscribe at any time by clicking the link in the email footer. Please note that even if you opt out of marketing communications, we will still send you transactional messages related to your account and orders.

Third-Party Links and Services

Our Site may contain links to third-party websites, services, or resources that are not owned or controlled by Age|REcode^®. This Privacy Policy does not apply to third-party websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our Site and services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at hello@agerecode.com, and we will take steps to delete such information.

International Data Transfers

If you access our website from outside the United States, your data may be transferred to and processed in the U.S. By using our site, you agree to this transfer and processing.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated Privacy Policy on this page with a new “Effective Date.”
• Sending an email notification to the address associated with your account.
• Displaying a prominent notice on our Site.

Your continued use of the Site after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: Hello@agerecode.com
Business Hours: Monday-Friday, 9:00 AM-5:00 PM EST